Q. Can I use your e-mail in an emergency situation?
A. If you have an emergency situation please call 831-2965 directly to receive immediate emergency care. Q. Can I receive detailed medical advice?
A. Please understand we cannot give detailed medical advice without first examining your pet. Q. How often do you check your e-mail?
A. Our e-mail is typically checked daily, Monday through Friday. Q. When can I expect a reply?
A. You can expect a reply within 3 days. Q. Can I use your e-mail to make non-emergency appointments.
A. Yes, feel free to use this service for non-emergency appointment requests. However, it would be best to contact us by phone to arrange a particular date & time that best suits you, and to ensure a doctor's availability. Q. What information do I include when making an appointment by e-mail?
A. Yes, please include: Your name, pet's name, home phone number, reason for appointment, date and time you would prefer and the name of your pet's Veterinarian. We will call within 3 days with appointment details. Q. Can I use e-mail to request Prescription renewals?
A. Yes, please include: Your name, pet's name, home phone number, the prescription name, quantity and the name of your veterinarian and a report on your pet's response to medication. Please note: This service is only for patients on long-term medications and are up-to-date on their vaccinations. | 
